Return Policy

***Absolutely No Returns On E – Liquids***

***Absolutely no returns if the product has been used and abused***

We will exchange all defective on arrival products at no cost to you. This does not cover cosmetic/aesthetic problems with the item.

What can I return?

You may return most new, unopened items sold by Real Vapor Ronkonkoma inc. within 14 days of delivery for a full refund.

When will I get my refund?

Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.

Does Real Vapor offer replacements and exchanges?

Yes, you can create replacement and exchange orders from this page by contacting us.

If you received a damaged or defective item, we’ll ship you a replacement of the exact item.

If you would like to exchange a un-used item, you will need to pay the difference plus shipping

How to initiate your return:

Please contact us within 14 days of delivery to notify us that you will be returning the item.

You will need to include your order number along with the return so that we can pull your file up.

If you need it to be exchanged, please leave a note for us so that it is a hassle free transaction.